Terms & Conditions

Welcome to Maxlifezse, a subsidiary of Zohra Surgical Enterprises. By accessing or using our website and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully.

1. Introduction

These Terms & Conditions apply to the use of our website and the purchase of products from Maxlifezse. By using our services, you agree to be bound by these terms. If you do not agree, please refrain from using our website and services.

2. Products and Services

  • We offer high-quality surgical instruments, equipment, and accessories for medical professionals.
  • All product descriptions, images, and pricing are subject to change without notice.
  • We reserve the right to discontinue any product at any time without prior notice.

3. Ordering and Payment

  • Order Acceptance: We reserve the right to accept or reject any order placed on our website. An order is considered accepted only when you receive a confirmation email.
  • Pricing: All prices are listed in INR (Indian Rupees) for domestic orders and may vary for international customers depending on the currency exchange rate.
  • Payment: We accept payments via bank transfer, credit/debit cards, and other accepted payment methods. Orders will be processed once the payment is confirmed.

4. Shipping and Delivery

  • Shipping Times: We aim to ship orders within the estimated time frames outlined in our Shipping Policy.
  • Delivery Delays: While we strive to ensure timely delivery, we are not responsible for delays due to circumstances beyond our control, such as customs processing, weather, or carrier issues.
  • For more information, please review our Shipping Policy.

5. Returns, Cancellations, and Replacements

  • Returns: Products can be returned if they meet the conditions outlined in our Return Policy.
  • Cancellations: Orders can be canceled before shipping as per our Cancellation Policy.
  • Replacements: We offer replacements for damaged or defective products as per our Replacement Policy.

6. Intellectual Property

All content on our website, including product descriptions, images, logos, and text, is the property of Maxlifezse or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

7. User Conduct

By using our website, you agree to:

  • Provide accurate and up-to-date information during the ordering process.
  • Use the website for lawful purposes only.
  • Not engage in any activity that may harm, disrupt, or interfere with the website’s operation.

8. Limitation of Liability

Maxlifezse, Zohra Surgical Enterprises, and its affiliates are not liable for:

  • Any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • Any loss or damage resulting from unauthorized access to or use of our servers and/or any personal information stored therein.

Our total liability shall not exceed the amount you paid for the product or service in question.

9. Warranties

We make no express or implied warranties regarding our products or services, except where required by law. Any warranties offered on our products will be clearly stated in the product details.

10. Privacy Policy

We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Delhi, India.

12. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time. Any updates will be posted on this page, and your continued use of our services after such changes will constitute acceptance of the new terms.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

Zohra Surgical Enterprises
2/1933, Mohan Bazar, Argara Fountain,
Bhagirath Place, Chandni Chowk,
Delhi, India – 110006

Email: zohrasurgicalenterprises@gmail.com
Phone: +91 8800 434 241, +91 9958 636 809